Hi, I'm Tim.

Valet Driver

Freelance

• Provide a professional valet drive-home service for private customers.
• Deliver attentive customer service, managing guest expectations and maintaining a positive first impression for clients.
• Communicate clearly with customers on pick-up locations and navigate confidently across Singapore islandwide.
• Maintain clear, accurate records of services rendered to customers on behalf of the company.

Programme Advisor

Tembusu Institute Pte Ltd

• Provide consultative sales advice to prospective students, recommending suitable courses based on their goals, background, and career objectives.
• Manage end-to-end student enrollment processes, including application support, documentation checks, and course registration.
• Maintain ongoing relationships with enrolled students, addressing academic, administrative, and course-related enquiries in a timely manner.
• Handle student requests such as withdrawals, deferments, and course changes in compliance with institutional policies and procedures.
• Collaborate with internal teams to ensure a smooth student experience from initial inquiry through course commencement.

Programme Management Executive

Kaplan Singapore

• Managed a diverse portfolio of university programmes, overseeing all aspects of programme delivery and administration.
• Responded to student inquiries and resolved programme-related issues, ensuring a high level of student satisfaction.
• Provided clear and timely communication to students regarding programme details, materials, and updates.
• Conducted intake welcome orientations, facilitating smooth onboarding for new students.
• Coordinated with university administration to address and resolve academic matters, maintaining effective relationships and ensuring programme compliance.

IT Developer, Academic Administration

Republic Polytechnic

• Researched and evaluated technical solutions to streamline and automate academic administration processes.
• Analysed existing workflows to identify inefficiencies and areas for automation, enhancing overall productivity.
• Supported student intake processes by developing and integrating technological solutions, ensuring a smooth and efficient enrollment experience.

Transport Operator

Singapore Armed Forces

• Safely operated vehicles to transport supplies and personnel to designated training locations in a timely manner.
• Conducted pre-trip inspections to ensure vehicle safety and compliance with all transportation regulations.
• Communicated effectively to coordinate pick-up and drop-off schedules.
• Conducted daily vehicle inspections and servicing to ensure vehicle safety and compliance with all transportation regulations.

Design Intern

Cloud Moolah

• Executed design brochures for company projects and social media under the guidance of senior designers.
• Developed and iterated on visual concepts, including mockups and prototypes.
• Conducted content research for ongoing company projects and products.
• Assisted in creating brand identity materials, such as logos and typography, maintaining consistency across all marketing materials.

Diploma in Game Design

Republic Polytechnic

Twitch stream & chat bot

I ran my own Twitch stream and wrote the bot that ran the chat, handling commands and moderation automatically. My first taste of building software to solve a real problem of my own.